Money-Back Policy
1. MONEY-BACK WARRANTY RULES
In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you have the right to receive a refund given that all of the following conditions are met.
1. you contact us via email [email protected] within 30 days after your first purchase and before the end of your subscription period; and
2. you have followed the plan for at least 14 consecutive days within the first 30 days after the purchase.
We will review your application and notify you (by email) whether your application is approved or not.
We will review your application and notify you (by email) whether your application is approved or not.
IMPORTANT INFORMATION
Please note that only the execution of all the above requirements allows you to receive a full Voluntary Refund under “Money-back warranty”. For the sake of clarity, this “Money-back warranty” does not apply to the following cases:
1. Personal reasons (in case you don’t like the product, it did not meet your expectations etc.);
2.Financial reasons (you did not expect that you will be charged, that the trial will be converted into subscription, that the subscription will be automatically renewed, or that the services are chargeable etc.).
2. COMMON REFUND RULES
In general, if you do not respect the conditions stated above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or as required by applicable law.